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Terms & Conditions

Thank you for visiting www.voxpop.com, an Online store exclusively for Bioworld Retail products in India. The brand “VOXPOP” belongs to Bioworld Retail Private Limited. Your visit to this website is subject to these Terms and Conditions and our Privacy Policy available here on this website.

This website www.voxpop.com is operated by Bioworld Retail Private Limited, an India based company incorporated under the Indian Companies Act of 2013. Your use of this website confirms your agreement to follow these rules and to be bound by them. Bioworld Retail Private Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as and when they are changed.

By your use of this website, you confirm your acceptance and it would be accepted as would a written agreement with your signature. You accept all the terms and conditions as follows:

  1. “Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure’s, Privacy Policy, Payment Policy and will include the references to this Agreement as amended, supplem ented, varied or replaced from time to time.
  2. This Agreement is between Bioworld Retail Private Limited a company incorporated under the Indian Companies Act, 2013 and having its registered office at 26/28, East Patel Nagar, New Delhi-110008 (hereinafter called “Bioworld Retail Private Limited”) which expression shall, unless repugnant to or inconsistent with the context, mean and include the successors and permitted assigns, heirs, executors, legal representatives and administrators, as the case may be of the One Part and “You", the user of the website owned by Bioworld Retail Private Limited as a website visitor or as a person intending to make a purchase or actually making a purchase on our website which is owned, fully by Bioworld Retail Private Limited.
  3. The liability of Bioworld Retail Private Limited under this agreement is limited to the value of the product purchased from Bioworld Retail Private Limited plus shipping charges that may have been charged. Under no circumstances shall Bioworld Retail Private Limited be liable for any direct or indirect costs incurred by you for any reason related to the purchase or intended purchase of products and services on the website owned by Bioworld Retail Private Limited.
  4. Bioworld Retail Private Limited will not be responsible for any liability arising out of the conduct of its employees, associates, contractors and suppliers that may cause any financial or other loss to you.
  5. If you are dissatisfied with the Web Site, the materials available on it, or with these Terms of Use, your sole and exclusive remedy is to discontinue using the Web Site.
  6. Bioworld Retail Private Limited owns the Website and shall retain all intellectual property rights, and ownership and proprietary rights and shall have the sole right, title and interest in and over the Website. No part of the website, the designs or the terms and references within shall be copied or transmitted for commercial purposes. Nothing contained in this Agreement shall give or be deemed to grant, whether directly or by implication, you any right, title or interest in or to the ownership or use of the Trade Marks and Intellectual property. Purchases of products on this site does not transfer any of the intellectual property related to the products, their design or concepts to you.
  7. If any website links are provided to external websites, Bioworld RetailPrivate Limited is not responsible for the actions or consequences of the links provided. By using this website you declare and agree that you have the full power and authority to make and enter into a transaction with Bioworld Retail Private Limited and that you are over 18 years of age and are legally competent to enter into an agreement.
  8. Any fraud, neglect, deliberate omission, wrongful act or default conducted by you will be subject to legal action and Bioworld Retail Private Limited will not be responsible for your actions.
  9. Bioworld Retail Private Limited shall not be liable for any loss or damage arising from its failure to perform any of its obligations under this Agreement if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, act of war, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labour from whatever cause, whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or outbreak of any communicable disease or any other force majeure, fire, flood or any other act of God.
  10. Bioworld Retail Private Limited may at any time make changes or modify the website, its contents, the policies and terms and conditions including the privacy policy, shipping policy, return policy without any prior notice and it may do so with no prior permissions from users of the site or service.
  11. Bioworld Retail aims to make information about products and services accurate. However should there be unintentional errors relating to the product, pricing, availability, shipping and product supply, Bioworld Retail Private Limited will make good by correcting the amount (if incorrectly charged) and will have the right to make changes to the website to correct the errors without any obligation to supply the product or service at the previously published incorrect price or description.
  12. The buyer or user of the product needs to make their own judgment of the safety and risks associated with various products that may be sold, and are solely responsible for the consequences of use of these products. Bioworld Retail Private Limited is not responsible for any consequences that arise from the use of the product.
  13. Shipping of products will be done by the method indicated in the order. If for any reason Bioworld Retail Private Limited decides to send the product using an alternate method, other than the one indicated in the order, you will not need to pay any additional charges for this.
  14. The product colour and actual size may vary from the visual representation on the website.
  15. Once you place an order with Bioworld Retail Private Limited, you cannot cancel this order once it is processed. You can only return damaged products or products that are not as per your order. Returns must comply with the return conditions as given in this agreement.
  16. Bioworld Retail Private Limited has the right to assign or transfer all or part of its rights or obligations under this Agreement without prior notification.
  17. This Agreement shall be subject to and construed in accordance with the laws of India and subject to the arbitration agreement as set out hereinafter, the Parties hereby submit to the exclusive jurisdiction of the courts of New Delhi.
  18. In the event of any disputes, differences or controversies between the Parties hereto, out of or in connection with the provisions of this Agreement, or any action taken hereunder, the Parties hereto shall thoroughly explore all possibilities for an amicable settlement. In case an amicable settlement cannot be reached, such disputes, differences or controversies shall be referred to arbitration by a sole arbitrator in accordance with the provisions of the Arbitration and Conciliation Act, 1996 including any amendment or re-enactment thereof. The proceedings of such arbitration shall be conducted in English language and the venue of such arbitration shall be Delhi. The award of such arbitration shall be final and binding upon the Parties hereto.
  19. All notices, demands or other communications required or permitted to be given or made under or in connection with this Agreement shall be in writing and shall be sufficiently given or made (i) if delivered by hand or (ii) sent by pre-paid registered post addressed to Bioworld Retail Private Limited.

Attn : Bioworld Retail Pvt Ltd
Corporate Address: Plot No-14, Sector-4, IMT Manesar, Gurgaon, Haryana-122052
Or email: feedback@voxpop.com

Disclaimer

THE MATERIALS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, BIOWORLD RETAIL PRIVATE LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BIOWORLD RETAIL PRIVATE LIMITED DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE MATERIALS WILL MEET YOUR REQUIREMENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE WEB SITE WILL BE MAINTAINED. BIOWORLD RETAIL PRIVATE LMITED DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. YOU (AND NOT BIOWORLD RETAIL PRIVATE LIMITED) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

Privacy Policy

This privacy policy sets out how Bioworld Retail Private Limited uses and protects any information that you give Bioworld Retail Private Limited when you use this website. Bioworld Retail Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bioworld Retail Private Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March, 2016.

What we collect

We may collect the following information:

name and title:

contact information including email address:

demographic information such as postcode, preferences and interests:

other information relevant to customer surveys and/or offers:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

feedback@voxpop.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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